GALAXY JUNIORS FAQ - Youth

GALAXY JUNIORS DETAILS

What is included in the annual membership?

Each new registration will include an additional $25 annual membership fee which includes a Galaxy Juniors Presented by Dignity Health kit.

What should my child bring with them to class?

All participants should bring appropriate shoes, athletic clothes, shin guards (optional) and a water bottle. Please do not bring a soccer ball as all provided equipment will be onsite. Kinecta Soccer Center does not allow cleats. Cleats are okay at Galaxy Park.

How long are classes?

Classes are 50 minutes, once a week.

What are the hours of class?

Our classes vary in time dependent on the day of week and location. For the most up to date schedule, visit the Galaxy Juniors page.

When do Galaxy Juniors seasons take place?

Classes run year-round. We tend to have 6 seasons a year.

What days of the week are classes?

Monday – Friday mornings (9:00AM, 10:00AM and 11:00AM) Monday – Friday evenings (4:00PM, 5:00PM, 6:00PM and 7:00PM) Saturday and Sunday mornings (9:00AM 10:00AM 11:00AM and 12:00PM)

How many children will be in each class?

We require a minimum of 4 kids for a class to continue. Galaxy Juniors has a class capacity of 12 kids.

Can I stay and watch my child during the class?

You are more than welcome to stay and watch. We ask that parents (unless in the parent-child class) stay outside the field during class.

What other locations do you host classes?

Currently we host classes at Galaxy Park, Kinecta Soccer Center Powered by the LA Galaxy and soon at Victory Athletic Center.

What is your weather policy for outdoor classes?

Cancellation Scenarios – Classes will be cancelled if any of the following scenarios are met:

At the time of decision a 70% or higher chance of rain is forecasted. See below for decision timeline.
Extreme weather conditions are forecasted (lightning, extremely heavy rain, wind, or other weather elements).
During class, if weather shifts from light to extreme conditions, the cancellation will be assessed and determined by the Coach and Facility.

Decision & Communication Timeline – Our team will only send an email if your class is cancelled. The timeline of communication is as follows:

For classes starting from 9:00AM-1:00PM, a decision will be made and communicated at 6PM the night before.
For classes starting from 4:00PM-6:00PM, a decision will be made and communicated at 12PM day of.
If a drastic change of weather takes place after the above communication, we will send an email as soon as possible noting the change.
We understand that from the time decisions are made to class start the percentage may dip below 70%. We ask for your understanding that once a class is cancelled, it remains cancelled no matter what the weather ends up being at the time of class.

Refund Policy – Our team wants to ensure the weather does not affect your experience with our programs. The refund policy is as follows:

If a class is cancelled by LA Galaxy Youth due to inclement weather, you will receive a full refund for that specific class.
If the class is still being hosted, but you are unable to attend due to a weather related reason, please email programs@lagalaxy.com for assistance.

GALAXY JUNIORS REGISTRATION

How do I register for a class?

Find your desired class and click on “Register Now.” Follow the prompt to register and pay.

Do you offer discounts?

Yes. We offer a sibling discount of 10% off each additional child’s fees. Register for a second day of class (twice a week) and receive $25 off the class fee for the second day. Registrants may only use one discount code per registration. If you enter two discount codes, you will be refunded the amount of the lesser discount code.

Can we try out before registering?

Yes, we allow all new participants to do a free trial class before registering. Free trials can only be taken in classes that are not at maximum capacity. All participants need to have a valid waiver form signed in our system which you can complete HERE. You can request to schedule a free trial class by sending us an email at:programs@lagalaxy.com.

Do you offer a Season Ticket Member discount?

Yes, a discount of 20%. Please email programs@lagalaxy.com or call LA Galaxy Programs at (310) 630-6128 to retrieve the discount code. Registrants may only use one discount code per registration. If you enter two discount codes, you will be refunded the amount of the lesser discount code.

What is the refund/cancellation policy?

We do not offer refunds- we suggest scheduling a free trial class prior to registering.

What if we can't make it to a class?

Login to your DaySmart Account
On your dashboard, scroll down to My Enrollments
Under the class, click on the three dots next to View Class
Click Make-Up an Event
Select the class you will be absent for
Select a new class that you would like to attend instead
That’s it! You have now been added to the new class for the day you have selected. You will receive an automated confirmation email with more information.*

*This does not apply to Galaxy Juniors at Victory Athletic Center. Make-ups are not an option. You will be given account credit for missed Classes.

What is the make-up class policy?

There is a limit of 2 make-up classes per 30 days. There are no refunds or credits for further missed classes. Make-up classes can be scheduled any week, including the final week of the season. If scheduling a make-up during the final week, your child will not receive a certificate during the make-up class. All make-up classes must be scheduled during the same season. Scheduling a make-up class in a future season for a class missed the previous season is not allowed.*

*This does not apply to Galaxy Juniors at Victory Athletic Center. Make-ups are not an option. You will be given account credit for missed Classes.

Can we join a season after the start date?

Yes, all of our programs have open enrollment. If there is space in a class you can still register, and the class fee will be prorated at the time of registration.

Do you accept walk up registrations?

Yes, as long as the class is not at capacity. Please email programs@lagalaxy.com or call LA Galaxy Programs at (310) 630-2287 to find out if your desired class has space.

Do you accept cash upon check-in?

No, we do not accept cash payments. We only accept payments via our online registration platform, DaySmart.

What is your tax ID number?

455591396.

Who do I contact with questions?

Please email programs@lagalaxy.com.